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101 · Case studyMobile · iOS · Healthcare

NICU Family Support App.

Mobile app providing support and community for NICU families, featuring milestones tracking and group connections.

NICU Family Support App
Client
Hand to Hold
Year
2025
Scope
Mobile, iOS, Healthcare
Role
Design & build
The story

The brief

Hand to Hold came to us looking for a partner who could move faster than their internal cycles allowed — without the usual agency theatre. Mobile app providing support and community for NICU families, featuring milestones tracking and group connections.

What we did

Embedded with the team across mobile, ios, healthcare. Daily Looms replaced status meetings; design and engineering moved in lockstep. The work shipped in slices, with stakeholders pulling in real users from week two.

Outcome

The launch landed cleaner than expected. Adoption metrics outpaced internal forecasts within the first month, and Hand to Hold now uses the system as the foundation for everything they ship next.